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-
- Questions from SysOps
- ---------------------
-
-
- Q: Whenever a new caller accesses AVA, he is returned to the BBS after
- AVA tells him that he is already a verified user, but not taking him
- through the call back verification process. Obviously he is not
- verified so what's happening?
-
- A: This is a common question. You must ensure that the security level
- you have defined for your new callers is lower than the security level
- you have defined for minimum access. If your new callers are security
- level 5 and minimum access security level is 2, AVA will assume that
- your new callers have already been verified.
-
- Q: Lately, while a caller is online, an error message 'Error [5] in line
- 5000' is printed on the screen. What is that?
-
- A: An error 5 is defined as an Illegal Function Call. Basically this is
- a catch-all error whenever a specific error number cannot be assigned
- to the current error. However, we are aware of what is causing this
- error and have corrected it in version 2.5. It does not affect the
- program or verification in anyway. This error is usually generated
- when the caller is returning to your BBS.
-
- Q: Do you have any plans for bilingual support?
-
- A: As the code stands now, it will take a massive re-write. However,
- the possibility of using external text files for menus and such has
- been placed on our 'to do' list.
-
- Q: I run RemoteAccess. I have been evaluating AVA and it works great!
- However, AVA does not seem to support RA's telephone number formats.
- I do use external utilities to convert to Quick format but that's a
- hassle. Will AVA ever support free style phone number formats?
-
- A: Done! AVA version 3.01 will now catch and convert free style formats
- into a format that AVA understands. No more need for external
- converters.
-
- Q: I am currently using AVA 3.01. I like what you have done! I have a
- question, will I be able to use my current registration number?
-
- A: Yes. If there had been a change in the registration number algorithm,
- I would have noted it in the WhatsNew.Ava text file. All registration
- numbers issued for AVA v2.5 and above will work with current versions
- unless otherwise noted.
-
- A: Before AVA calls the caller back, what happens if someone else calls to
- log onto the bbs?
-
- Q: AVA will test the ring status of the comm port to insure that the line
- is clear and that no one is calling in before attempting to dial out.
- If AVA detects that there is an incoming call, AVA will pause and wait
- till the line is clear again.
-
- Q: I am confused about how to setup and use the Flags in AVACFG. How do
- they work?
-
- A: By choosing a Flag in AVACFG - AVA TOGGLES the status of that flag.
- Example:
-
-
- User Flags in QuickBBS/RemoteAccess before AVA is run:
-
- Flags A: -------X
-
- User Flags in AVACFG:
-
- Flags A: -------X
-
- User Flags in QuickBBS/RemoteAccess AFTER AVA is run:
-
- Flags A: --------
-
-
- As you can see - AVA toggled Flag A8 from ON to OFF since it was
- selected in AVACFG. The exact opposite would happen if A8 was initially
- OFF:
-
-
- User Flags in QuickBBS/RemoteAccess before AVA is run:
-
- Flags A: --------
-
- User Flags in AVACFG:
-
- Flags A: -------X
-
- User Flags in QuickBBS/RemoteAccess AFTER AVA is run:
-
- Flags A: -------X
-
-
- So as you can see - AVA TOGGLES the status of the Flag depending upon
- its INITIAL setting.
-
-
-